InHumana: An American Healthcare Story reveals how the insurer cherry-picks rules to justify unjust denials
FOR IMMEDIATE RELEASE
Baton Rouge, LA — September 15, 2025 — America’s second-largest Medicare Advantage provider cites a carefully curated rulebook to justify its AI-driven denials of critically needed care, according to Jeremy White, author of InHumana: An American Healthcare Story. The upcoming memoir tells how the only child was conscripted into a war with a soulless monstrosity that repeatedly tried to throw his widowed mom’s life away with the surreptitious aid of unregulated artificial intelligence.
“In all of the hearings and appeals on my mom’s behalf, Humana and its representatives butchered the Medicare Benefit Policy Manual to justify their repeated denials, all while citing contradictory rationales,” White explains. “In listing the four factors for Skilled Nursing Facility (SNF) coverage, they consistently omitted a vital qualifier prefacing the third one, thereby affording them a made-up excuse to deny SNF coverage in practically every instance. In my two decades of officiating football, I learned something important that transcends sport: The mushier the rules, the more rigged the game.”
“The mushier the rules, the more rigged the game.“
Jeremy White, author of InHumana: An American Healthcare Story
Months after a stroke and two seizures robbed White’s mom of use of her right side, a federal judge ruled her the victor of their war against Humana for wrongfully denying critically needed care. Their battle, which involved multiple hearings and appeals, is one that fewer than 10% of denied Medicare Advantage Plan members like her bother fighting, despite a 90% success rate for appeals. A Pulitzer-nominated investigation and two class-action lawsuits would eventually demystify Humana’s wanton gaslighting by revealing the shocking truth behind their inhumane decisions.
Weeks before his mom’s stroke, White independently published The Little Girl at the Bottom of the Picture: A Journey of Selfless Discovery, detailing how his wife, Edie, discovered her biological family in 2018. Before the tenured cynic penned a hopeful book, Jeremy and Edie founded the award-winning satirical publication Red Shtick Magazine, as well as its digital progeny, The Red Shtick, which served as an $800 clue in the 2022 Jeopardy! Tournament of Champions.
White Lines Press will publish InHumana: An American Healthcare Story as a 172-page paperback, ebook, and audiobook on October 7. All three versions are available for presale through a host of booksellers, including hundreds of partnered independent bookstores across the country, all listed and mapped at InHumanaBook.com. For more information and resources, visit our media center. Inquiries should be emailed to media [at] redstickcomedy [dot] com.
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