“Inspiring and empowering”
“A must-read for anyone who believes in the power of reform and the dignity of care“
“Not only a pleasurable read, but an important book“
“A rare survivor’s story“
“A brilliantly crafted jeremiad for the modern age“
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InHumana: An American Healthcare Story tells how an only child was conscripted into a war with a soulless monstrosity that repeatedly tried to throw his widowed mom’s life away with the surreptitious aid of unregulated artificial intelligence.
If you have ever faced healthcare challenges or cared for a loved one, you will find this memoir with timely commentary on the current US corporate, governmental, and healthcare landscape both inspiring and empowering.
Eleanor Bloxham, author and CEO of The Value Alliance
Months after a stroke and two seizures robbed author Jeremy White’s mom of use of her right side, a federal judge ruled her the victor of their war against Humana for wrongfully denying critically needed care. Their battle, which involved multiple hearings and appeals, is one that fewer than 10 percent of denied Medicare Advantage Plan members like her bother fighting, despite a 90 percent success rate for appeals. A Pulitzer-nominated investigation and two class-action lawsuits—one against Humana, another against UnitedHealth and its co-defendants—would eventually demystify Humana’s wanton gaslighting by revealing the shocking truth behind their inhumane decisions.
An unflinching reminder that real people pay the price when healthcare becomes a business. A must-read for anyone who believes in the power of reform and the dignity of care.
That Librarian author Amanda Jones, 2021 School Library Journal Librarian of the Year
InHumana: An American Healthcare Story is a timely examination of the medical-industrial complex from the belly of the beast that explores what it means to be human and eviscerates the farce of corporate personhood. White’s genuine humor buoys heavy topics and hard-learned lessons about a nebulous appeals process. His epilogue — which addresses “Deny,” “Defend” and “Depose” — was prompted by a surge of interest in InHumana following the assassination of UnitedHealthcare CEO Brian Thompson.
• 3.4 million (7.4% of) prior authorization requests were denied by Medicare Advantage plans in 2022.
• Fewer than 10% of denials are appealed.
• 90% of appeals are successful.
• 33 million-plus Americans are enrolled in Medicare Advantage (more than half of all Medicare beneficiaries), with nearly half of them as members of plans offered by either Humana or UnitedHealthcare.
InHumana is a brilliantly crafted jeremiad for the modern age, one that all who fancy themselves political or medical leaders should read and take to heart.
Avrel Seale, author of With One Hand Tied Behind My Brain: A Memoir of Life After Stroke
Despite failing to save taxpayers a dime in more than two decades of existence, the exploding half-trillion-dollar Medicare Advantage industry stands to totally replace traditional Medicare under President Donald Trump, thanks to Project 2025 and its goal of completely privatizing the sixty-year-old federal program.
InHumana is a rare survivor’s story that offers a human face for typically faceless insurance denials.
Sean Illing, author and host of The Gray Area podcast